# AI-Agent support gives no answer

**URL:** <https://talk.observablehq.com/t/ai-agent-support-gives-no-answer/10845>\
**Category:** Help\
**Created:** [September 13, 2026, 4:27pm UTC](https://talk.observablehq.com/t/ai-agent-support-gives-no-answer/10845 "2026-09-13T16:27:35Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![EE2dev](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.observablehq.com/ee2dev/32/695_2.png) [@EE2dev](https://talk.observablehq.com/u/EE2dev)\
**Post date:** [September 13, 2026, 4:27pm UTC](https://talk.observablehq.com/t/ai-agent-support-gives-no-answer/10845/1 "2026-09-13T16:27:35Z")

</div>

Hi,

I have tried to extend the hyperbolic viewer with great layout ideas from @lao from my ambassador account.  
But the last three days my AI prompts always lead to long thinks and then no reply - the turning circle stops with no answer.

My understanding is - when the token are used, I get a reply instead and the reset of tokens happens daily.  
Amy suggestions?

---

<div class="post-metadata">

**Author:** ![mbostock](https://yyz2.discourse-cdn.com/flex030/user_avatar/talk.observablehq.com/mbostock/32/9_2.png) [@mbostock](https://talk.observablehq.com/u/mbostock)\
**Post date:** [September 13, 2026, 5:33pm UTC](https://talk.observablehq.com/t/ai-agent-support-gives-no-answer/10845/2 "2026-09-13T17:33:23Z")

</div>

I think the problem here is we’re not showing reasoning blocks, and maybe you’re running out of tokens before the reasoning finishes? I’ll investigate further.